1. Introduction
IAt ISYSTEMS AUTOMATION SRL, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.home-master.eu, or engage with our products and services.
2. Data Controller
The data controller responsible for your personal data is:
ISYSTEMS AUTOMATION SRL
Diligentei 18, Ploiesti, Prahova, Romania
Email: [email protected]
Phone: +40721389963
Company Registration Number: j29/919/2007
VAT Number: RO21537032
3. Legal Basis for Processing
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national laws. The legal bases for processing include:
- Contractual necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: Processing is necessary to comply with legal obligations.
- Legitimate interests: Processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.
- Consent: Where you have given explicit consent for processing.
4. Data Collection and Use
We collect and process the following categories of personal data for the purposes outlined below:
a. Account Registration and Management
Data Collected: Name, email address, phone number, company name, billing and shipping addresses.
Purpose: To create and manage your account, process orders, and provide customer support.
Legal Basis: Contractual necessity.
b. Order Processing
Data Collected: Name, contact details, payment information, order details.
Purpose: To process and fulfill your orders, including pre-orders and online purchases.
Legal Basis: Contractual necessity.
c. Communication
Data Collected: Name, email address, phone number.
Purpose: To respond to inquiries, provide updates, and communicate about your orders.
Legal Basis: Legitimate interests.
d. Marketing
Data Collected: Email address, preferences.
Purpose: To send newsletters and promotional materials, subject to your consent.
Legal Basis: Consent.
e. Website Analytics
Data Collected: IP address, browser type, operating system, browsing behavior.
Purpose: To analyze website traffic and improve user experience.
Legal Basis: Legitimate interests.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and purpose of processing.
6. Data Sharing
We may share your personal data with third parties in the following circumstances:
Service Providers: To companies that provide services on our behalf, such as payment processing, shipping, and IT support.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, sale, or acquisition.
All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by us.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
8. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request restriction of processing under certain circumstances.
- Data Portability: Request transfer of your data to another organization.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and for marketing purposes. For detailed information, please refer to our Cookie Policy.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and secure servers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ISYSTEMS AUTOMATION SRL
Diligentei 18, Ploiesti, Prahova, Romania
Email: [email protected]
Phone: +40721389963
Company Registration Number: j29/919/2007
VAT Number: RO21537032